Our new personalized etched 13 oz. beer mug makes the perfect gift for groomsmen, party favors, golf weekends, bachelor parties, stock the bar parties, new homeowners, or just because!
Our glassware is etched using blasting media, giving it a permanently etched finished that is DISHWASHER SAFE.
The fonts shown are just a few examples of many designs that we can use to etch your glassware! If you have a particular font or logo in mind (or would like to see some other font options to choose from), please let us know upon purchase. We send design proofs of all glassware designs prior to etching the finished product to ensure that you will be completely satisfied with the appearance of your glassware!
Completed orders ship within two weeks from date of purchase. We ship via USPS Priority Mail.
Please see our Monogrammed Glassware shop section for other quantities and designs:
If you have any questions or need any additional help, please feel free to send us a convo! We are happy to assist you and respond quickly.
Thanks for shopping with Highway 12 Designs!
Please contact me to find out when this item will be ready to ship.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
Generally, our turnaround time is 7-10 business days (1.5-2 weeks). Our turnaround time frames do not include weekends or holidays.
Usually, we can! You will need to send us a convo before placing your order, so that we can let you know if we can fit you into the schedule (otherwise, we have no way of knowing that this is a rush order situation). Please note that we can only guarantee a ship date, not a delivery date, as we have no control over USPS.
Please indicate the details for each item you are ordering in the "notes to seller" text box at checkout. Generally, the information we need to fulfill your order is as follows:
*Item color (if there is a variation in the listing);
*Monogram initials (in first-LAST-middle order as they will be shown on your item in this manner, with the last name initial centered and larger);
*Monogram thread color;
*A reminder of any details we may have agreed upon beforehand (such as a ship-by date that is sooner than our normal turnaround time);
*If you would like to see a design proof, please indicate this here as well (NOTE: due to high order volume, we do not offer design proofs during the month of December).
Due to the custom nature of monogramming, we cannot accept returns or exchanges for personalized items due to errors made on the buyer's part; therefore, it is imperative that you double-check the details you provided at checkout. If you are unsure of whether you provided the correct information, please send us a convo and we will be happy to help. We also offer design proofs upon request as a way for you to ensure that your monogram will look exactly as you envisioned it.
With that said, we do guarantee the quality of our designs. If there has been an error on our part, or a manufacturing defect in the product, we will be happy to replace your item. If this is the case, please let us know via Etsy convo within 7 days from receipt.
If we have any questions, we will contact you via Etsy convo. We recommend that you have an email address that you check regularly linked to your Etsy account for this purpose, because we cannot fulfill your order until we receive a response from you!
Yes! Please send us a convo for a quote on a large order.
Yes! You can find us at The Dune Shops at MP 4.5, on the 158 Bypass in Kitty Hawk, NC. We hope you will visit us during your next Outer Banks vacation!
It's extremely important that you double check your address BEFORE placing your order, because address changes are a manual process that are subject to human error. Please contact us immediately with your correct address, and we will do our best to honor it.
Unfortunately, we cannot guarantee delivery dates, because we have no control over the carrier's handling of a package once they are in possession of it. This policy includes Christmas orders. The best way for you to guarantee delivery of your order when you need it is to allow enough lead time for us to create your order (2 weeks) plus enough time for shipping (usually up to one week).